Black Mesa Casino and Black Mesa Travel Center Launch Konami’s SYNKROS Casino Management System

Konami Gaming, Inc. announced the successful launch of its award-winning SYNKROS® casino management system at Black Mesa Casino and Black Mesa Travel Center on San Felipe Pueblo. Located between Albuquerque and Santa Fe, New Mexico, the sister properties now offer seamless, real-time players club rewards on one card. In addition, Black Mesa is delivering new levels of on-site excitement with SYNKROS' floor-wide SuperSeries™ bonusing and on-demand slot tournaments with True-Time Tournaments™. 

“Our aim is to give each guest the opportunity for a memorable social connection and first class entertainment,” Steven Penhall, general manager at Black Mesa Casino. “Because of SYNKROS’ robust player loyalty rewards, thrilling tournament games, and floor-wide bonusing events, we’re able to differentiate our guest experience even further with new gaming touchpoints.”

Konami’s award-winning True-Time Tournaments allow Black Mesa to deploy system-delivered tournament games to all qualified players simultaneously or on-demand, directly through the primary screen of any equipped machine. SuperSeries is a number-pick, lotto-style bonus game that can randomly occur across the entire casino floor, with configurable consolations prizes and a big jackpot progressive. 

“One of the key components of Black Mesa’s growth and success is its community-centered approach,” said Tom Jingoli, executive vice president & chief commercial officer at Konami Gaming, Inc. “Considering the organization’s longstanding strength in player connection, service, and engagement, it has been especially rewarding to partner together to build upon that foundation with new systems-delivered entertainment and personalized rewards.” 

SYNKROS System Oracle database allows Black Mesa Casino and Black Mesa Travel Center to leverage powerful reporting tools, for ad-hoc query, reporting, and analysis. This gives administrative, managerial, and leadership staff the ability to review custom reports within seconds of the initial query.